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Home > Walk Help > Walk Mobile App Help > Walk Mobile App FAQ > Why do I get a message on the mobile app saying I’m not registered for an event when I am?
Why do I get a message on the mobile app saying I’m not registered for an event when I am?
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If you are using the same login credentials that work when logging in your Autism Speaks account on a computer, contact our mobile apps team.

Underneath the search bar, please click "New Support Ticket."

Please submit your ticket with the following information:

  • Event name, event date, and city. 
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